I study how technology impacts people, teams and organizational innovation and advise clients.
Here are some of the resources I bring to designing human-centered AI-powered enterprises.
Employees are understandably nervous about all this new tech, not quite ready to trust AI. At the same time, they are curious and looking to safely peek, poke and learn. In fact, sometimes people are using AI tools under the radar. But if this experimentation is not socialized and shared, it’s of limited use to the full org.
I designed several types of learning sessions for business teams to explore genAI. It’s ideally suited for leaders aiming to build AI understanding across their enterprise. It’s an engaging entry point into the world of becoming an AI-first, AI-smart and AI-future-proofed organization. And it can set the right tone for your organization’s journey.
Participants not only level-set on AI, but they experience a new way to apply design thinking leveraging ‘reverse innovation’; i.e., identifying new capabilities that can solve problems formerly considered intractable, or open opportunity spaces never even considered as such in the past.
The cards provide an implementation-agnostic way to level-set terminology and to model creative uses for genAI. The cards help teams balance opportunity (12 functional cards) with risk (12 danger zone cards).
For all leaders developing sound AI strategy, this workshop can buttress your transformation journey as you build a common language and a base of trust with cross-functional teams who are understandably nervous.
Using either real or hypothetical problem spaces, teams work to build a backlog of of AI-enabled use cases, to explore the promises and potential perils of those use cases, and to strategically map their potential adoption and transformation. We talk about who needs to be involved, what needs to be done first, then next and then after.